Northwood Clinic FAQ: family doctor, walk in clinic, and primary care

This page answers the most common questions Canadian patients ask about family medical clinic services, booking clinic appointments, understanding the difference between a walk in clinic and a family doctor, the importance of preventive care, and when to see a primary care physician versus going to the emergency department. Our goal is to provide clear, educational, and supportive information so you can make informed decisions about your health and navigate the Canadian healthcare system with confidence.

What services does a family medical clinic typically offer?

Answer: Family medical clinics provide comprehensive primary care including routine checkups, vaccinations, chronic disease management, minor procedures, and referrals to specialists.

Explanation: A family medical clinic in Canada serves as your first point of contact for most health concerns. During routine checkups, your family doctor or general practitioner assesses your overall health, reviews your medical history, and orders preventive screenings such as blood pressure, cholesterol, and cancer tests. Vaccinations protect you and your community from infectious diseases like influenza, tetanus, and COVID-19. Chronic disease management involves ongoing monitoring and treatment adjustments for conditions like diabetes, hypertension, and asthma. Minor procedures—such as wound care, mole removal, or joint injections—can often be performed in the clinic. When specialized care is needed, your family doctor coordinates referrals to cardiologists, dermatologists, orthopedists, or other specialists, ensuring continuity and communication across your care team.

How do I book a clinic appointment?

Answer: Most clinics allow appointments through phone calls, online booking systems, or walk-in visits during designated hours for urgent matters.

Explanation: Booking a clinic appointment in Canada has become more flexible with the adoption of digital tools. Many family medical clinics now offer online portals where you can view available time slots, select a convenient appointment, and receive confirmation by email or text. Traditional phone booking remains widely available—simply call the clinic during business hours and speak with reception staff. Some clinics reserve same-day or next-day slots for urgent issues, and a limited number of walk in clinic hours may be available for patients who need immediate attention without a scheduled appointment. Always check your clinic's specific policies, as booking methods and availability vary by location and practice size.

What is the difference between a walk in clinic and a family doctor?

Answer: Walk-in clinics offer immediate care without appointments for acute issues, while family doctors provide ongoing comprehensive care and maintain long-term patient relationships.

Explanation: A walk in clinic is designed for episodic, urgent care—think sore throats, minor cuts, sprains, or sudden rashes. You do not need an appointment, but you may wait longer during busy times, and you will likely see a different physician each visit. The focus is on diagnosing and treating the immediate problem. In contrast, a family doctor (also called a primary care physician or general practitioner) builds a long-term relationship with you, maintains your complete medical record, coordinates preventive care, manages chronic conditions, and refers you to specialists when needed. Continuity with a family doctor leads to better health outcomes because your physician understands your history, values, and goals. Ideally, use walk-in clinics for urgent issues when your family doctor is unavailable, and rely on your family doctor for routine, preventive, and complex care.

Why is preventive care important at a medical clinic?

Answer: Preventive care helps detect health issues early, reduces risk of serious diseases, and maintains overall wellness through regular screenings and lifestyle guidance.

Explanation: Preventive care services are the foundation of effective primary care. Regular screenings—such as blood pressure checks, cholesterol panels, diabetes tests, and cancer screenings (mammograms, colonoscopies, Pap tests)—can identify problems before symptoms appear, when treatment is most effective and less invasive. Vaccinations prevent infectious diseases that can cause serious complications. Lifestyle counseling on nutrition, physical activity, smoking cessation, and stress management empowers you to reduce your risk of heart disease, stroke, diabetes, and other chronic conditions. Your primary care physician tailors preventive recommendations to your age, sex, family history, and personal risk factors, ensuring you receive the right tests at the right time. Investing in prevention today can save you from costly, painful, and life-altering illnesses in the future.

When should I see a primary care physician versus going to emergency?

Answer: Visit your primary care physician for non-life-threatening conditions like colds, minor injuries, or chronic disease management; go to emergency for severe chest pain, difficulty breathing, or serious trauma.

Explanation: Knowing when to visit your primary care physician versus the emergency department is crucial for your safety and for efficient use of healthcare resources in Canada. See your family doctor or a walk in clinic near me northwood-style facility for conditions such as colds, flu, minor cuts, sprains, urinary tract infections, skin rashes, medication refills, and routine follow-ups for chronic diseases. These settings provide appropriate, timely care without the long waits and high costs associated with emergency departments. Go to the emergency department (or call 911) for life-threatening situations: severe chest pain or pressure, difficulty breathing, sudden weakness or numbness (stroke symptoms), uncontrolled bleeding, severe head injury, loss of consciousness, or signs of severe allergic reaction (anaphylaxis). When in doubt, err on the side of caution and seek emergency care—it is always better to be safe.

Glossary of key terms

To help you navigate healthcare conversations, here are definitions of common terms used throughout this FAQ:

  • Family doctor: A physician who provides ongoing, comprehensive primary care to patients of all ages, often over many years.
  • General practitioner (GP): Another term for a family doctor; a physician trained in broad-spectrum primary care.
  • Primary care physician: The main healthcare provider you see for routine care, prevention, and coordination of specialist referrals.
  • Walk in clinic: A healthcare facility that accepts patients without appointments, typically for urgent but non-emergency issues.
  • Medical consultation: A visit with a healthcare provider to discuss symptoms, receive a diagnosis, and develop a treatment plan.
  • Preventive care services: Health services aimed at preventing illness, such as screenings, vaccinations, and lifestyle counseling.
  • Patient care center: A facility where patients receive medical services, including clinics, hospitals, and specialized care centers.

If you have additional questions or need personalized guidance, contact your local clinic or healthcare provider. For urgent health concerns that are not life-threatening, consider visiting a walk-in clinic or calling your family doctor's office for advice. For emergencies, always call 911 or go to the nearest emergency department.

Return to the Northwood Clinic home page to learn more about our services, or visit our how our medical clinic works page to understand our patient-centered approach.

Quick reference table

FAQ quick reference for clinic visits
Topic Short answer Next step
Family medical clinic services Canada Primary care plus prevention and referrals Review services and prepare questions
Clinic appointments Book by phone/online where available Bring medication list and health card
Walk in clinic near me northwood Best for urgent, non-emergency issues Arrive early and expect limited time
Preventive care services Screening and risk reduction Ask about age-appropriate tests

This quick reference table summarizes key topics and actionable next steps to help you prepare for your clinic visit and make the most of your time with your healthcare provider.

For more information on vaccines and immunization schedules in Canada, visit Health Canada: Vaccines and immunization. For patient resources and advocacy, explore CMA: Patient resources.